The IRS’s burden
taxnews
Taxypayer advocate sees a threat in the increased IRS workload
BY ROGER RUSSELL / WASHINGTON, D.C.
The result, the report noted, is inadequate
taxpayer service, erosion of taxpayer rights,
and reduced tax compliance. Olson expres
sed her continuing concern that the IRS’s ex
panding use of automated processes to adjust
tax liabilities is causing harm to taxpayers,
and recommended that Congress enact a
comprehensive Taxpayer Bill of Rights.
“The overriding challenge facing the IRS is
that its workload has grown significantly in
recent years, while its funding is being cut,”
Olson said in releasing the report. “This is
causing the IRS to resort to shortcuts that
undermine fundamental taxpayer rights
and harm taxpayers — and at the same time
reduces the IRS’s ability to deliver on its core
mission of raising revenue.”
National Taxpayer Advocate Nina E. Olson’s annual report to
Congress highlighted the combination of an expanding IRS
workload and declining resources as the most serious problem
facing taxpayers.
dits, so these protections often do not apply.
Throughout the report, Olson describes IRS
practices that “harm taxpayers by acting on
assumptions of noncompliance arrived at
by automated processes that do not solicit,
encourage or allow taxpayer response.”
Olson noted that under a program de
signed to detect returns relating to a scheme
BLAME CONGRESS
The sharp increase in the IRS’s workload is
due to several factors, including the increas
ing complexity of the Tax Code and the code’s
frequent changes, the need to provide service
to an increasingly diverse taxpayer popula
tion, the IRS’s increasing responsibility for
administering economic and social policies,
a surge in refund fraud and taxrelated identi
ty theft, and the implementation of new third
party information reporting requirements.
Highlighting the complexity of the Internal
Revenue Code, the report noted that some
4,428 changes have been made to the 3. 8 mil
lionword code over the past 10 years, includ
ing an estimated 579 changes in 2010 alone.
To keep up with its rising workload, the IRS
is increasingly relying on automated data
matching procedures to identify potentially
inaccurate claims and adjust tax liabilities.
However, automated processes are inherent
ly imperfect, so the taxpayer’s return position
often turns out to be correct. Moreover, tax
payers subject to audits are entitled to estab
lished protections, but an increasing number
of IRS adjustments are not classified as au
Inadequate
funding
means the
IRS cannot
pursue unpaid
tax liabilities.
IRS BOOSTS AUDITS OF
HIGH-INCOME TAXPAYERS
WASHINGTON, D.C. — The Internal Revenue Service has increased its audits of
taxpayers at upper-income levels.
According to IRS statistics, 12.48
percent of taxpayers with income of $1
million or higher were subjected to audits
in fiscal year 2011, compared to 8. 36
percent in 2010. Those with incomes of
$200,000 or higher were audited at a rate
of 3.93 percent, compared to 3. 10 percent in 2010. In contrast, 1.02 percent of
taxpayers with incomes below $200,000
a year were audited in fiscal 2011, compared to 1.04 percent in 2010.
Large corporations were also audited
at a higher rate, with 17. 6 percent of
those with assets of $10 million and
more audited in 2011, compared to 16. 6
percent in 2010. Those with assets of
$250 million and more were audited at a
rate of 27. 6 percent in 2011, compared
to 25. 3 percent in 2010. Smaller corporations with assets under $10 million
were also audited at a greater rate, at
1.02 percent in 2011, compared to 0.94
percent in 2010.
known as “Operation Mass Mail,” the IRS
declined to process about 900,000 returns in
2011. In most situations where the IRS identi
fies questionable claims, it sends notices to
the affected taxpayers to give them an oppor
tunity to contest the IRS’s position. In some
cases, however, the IRS simply “autovoided”
the returns, providing the individuals who
had submitted them with no notice of the
IRS action. Yet in tens of thousands of these
cases, the IRS later marked the accounts with
a code that indicated it had erred and the re
turn had been submitted by a legitimate tax
payer. The report expresses concern that this
“autovoid” procedure violates fundamental
notions of due process, as individuals whom
the government suspects of fraud — a serious
charge — normally are given notice and an
opportunity to respond before the govern
ment takes adverse action.
THEIR CHANCE TO RESPOND
“While today’s report includes a number of
helpful suggestions, the link described in the
report between a challenging budget envi
ronment and alleged erosions in taxpayer
rights is inaccurate and without basis in fact,”
the IRS said in a statement.
The report says that inadequate funding for
the IRS contributes to many of these prob
lems and means the IRS cannot adequately
pursue unpaid tax liabilities. The report
points out that the IRS functions as the “Ac
counts Receivable Department” of the fed
eral government, as it collects more than 90
percent of all federal revenue and therefore
provides the funds that make almost all other
federal spending possible.
On a budget of $12.1 billion, the IRS col
lected $2.42 trillion in fiscal year 2011. In oth
er words, for every $1 that Congress appropri
ated for the IRS, the IRS collected about $200
in return. However, current federal budgeting
rules do not take into account that a dollar
appropriated for the IRS typically generates
substantially more than a dollar in additional
tax collections, leaving the agency substan
tially underfunded to do its job and limiting
its ability to close the tax gap and thereby help
reduce the federal budget deficit.
Its budget this year is $11.8 billion, roughly
$300 million below last year and $1.5 billion
less than requested by President Obama.
In light of the IRS’s unique role as the fed
eral revenue collector, the National Taxpayer
Advocate recommends that Congress devel
op new budget procedures designed to fund
the IRS at a level that will enable it to meet
taxpayer needs and maximize tax compli
ance, with due regard for protecting taxpayer
rights and minimizing taxpayer burden.
The report also urges Congress to codify
a Taxpayer Bill of Rights that would clearly
list the major rights and responsibilities of
taxpayers. “The U.S. tax system is based on a
social contract between the government and
its taxpayers,” Olson wrote. “Taxpayers agree
to report and pay the taxes they owe and the
government agrees to provide the service and
oversight necessary to ensure that taxpayers
can and will do so.” AT
NASBA OKAYED AS
TAX EDUCATION PROVIDER
NASHVILLE, TENN. — The IRS has approved
the National Association of State Boards
of Accountancy and NASBA’s National
Registry of CPE Sponsors as the first
organizations to receive qualified accrediting status to provide continuing
education as part of the IRS’s Registered
Tax Return Preparer Program.
NASBA National Registry sponsors will
only be required to complete a brief registration process with the IRS in order to
obtain a Continuing Education Provider
number and course numbers, and will
not be required to complete a separate
approval process.
NASBA said that it anticipated great
demand for continuing education providers who can offer courses in current subject matters in federal taxation or related
matters, including federal tax law updates and ethics or professional conduct.
Currently, more than 400,000 registered
preparers are required to obtain 15 hours
of CE annually.